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CQR 2005 CHAIRMAN’s AWARD
Mr. Krick is cited for sustained contributions in the field of network system quality, oversight in the publication of valuable technical materials, and bridge building throughout the international community.
Kelly received his BSEE from the University of Iowa. Kelly is a twenty-one year Nortel veteran working in the wireless division for the last 10 years. His current title is Customer Operations Leader, responsible for the introduction of new products, implementation of equipment for network growth, and field performance in support of wireless carriers using Nortel equipment. With various wireless carriers, Kelly has implemented numerous wireless voice and data networks. Through network assessment, performance management is achieved with the implementation of Key Performance Indicators (KPIs) and Key Capacity Indicators (KCIs). This enables Nortel customers to have a better user experience.
Kelly's prior roles in Nortel included Network Engineering, Software Quality Assurance, and Total Quality Management. These roles have supported various business units and have placed me in various locations. With his engineering background, Kelly's highest personal satisfaction is achieved by working with our customers to solve network issues.
Kelly is Member of IEEE since 1981 and a member of CQR since 1988. CQR Chair from 1998 to 2000.
Mr. Krick receiving the CQR 2005 Chairman's Award from Karl Rauscher in CQR 2005 Workshop, St. Pete Beach, Florida.